Privacy policy
Welcome to www.audiopalace.in, a website owned and operated by Audio Palace, Pune. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and its subdomains.
By accessing or using the Website, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Website.
1. Information We Collect
We may collect the following types of information when you visit or make purchases on our Website:
- Personal Identification Information: Name, email address, phone number, shipping address, and billing information.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Transaction Information: Records of your purchases, orders, and any service requests you submit.
- Cookies and Tracking Information: Information collected through cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze site traffic.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Process Orders: Your information is used to process and deliver your orders, including managing payments and providing order updates.
- Customer Support: We may use your information to respond to your inquiries, provide customer support, and resolve any issues.
- Marketing and Communications: With your consent, we may send you promotional offers, newsletters, and other communications regarding our products and services.
- Improving Our Services: We analyze the information to understand customer behavior, improve our Website’s user experience, and enhance our product and service offerings.
3. Disclosure of Your Information
We do not share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, delivering orders, and managing marketing communications.
- Legal Obligations: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., court orders or government regulations).
4. Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. However, no data transmission over the internet can be guaranteed to be fully secure, and you use the Website at your own risk.
5. Cookies and Tracking Technologies
Our Website uses cookies and other tracking technologies to improve your experience, analyze site usage, and personalize your interactions with our store. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can ask us to correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information under certain circumstances.
- Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the emails we send.
7. Children’s Privacy
Our Website is not intended for individuals under the age of 18. However, the use of the Website by children under the age of 18 is allowed under the strict supervision of a parent or guardian. We encourage parents and guardians to monitor their children’s use of the internet and our Website to ensure their online safety.
We do not knowingly collect personal information from children under 18 without parental consent. If we discover that a child has provided us with personal information without the supervision of a parent or guardian, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. You are encouraged to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Audio Palace
71, M. G. Road, Pune, Maharashtra, India
Email: katariaaudio@gmail.com
Phone: +91 98508 44477 | +91 95033 07308